The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 26, 2020
Filed:
May. 30, 2017
Avaya Inc., Basking Ridge, NJ (US);
Venkatesh Krishnaswamy, Holmdel, NJ (US);
Timothy I. Ross, Fair Haven, NJ (US);
Rajeshwari Edamadaka, Allentown, NJ (US);
Jack Iu, Forest Hills, NY (US);
Krishna Kishore Dhara, Hyderabad, IN;
Michael Vernick, Ocean, NJ (US);
Avaya Inc., Santa Clara, CA (US);
Abstract
Negotiation of a future communication through a personal virtual assistant is provided. A trigger command is received. The trigger command identifies a communication received for a recipient from a sender. Schedule information is accessed. The schedule information is related to the recipient of the received communication. A plurality of options is presented to the sender. The plurality of options are for arranging a future communication between the sender and the recipient, and include at least one option determined based on the accessed schedule information. A selection of an option for arranging a future communication is received. The selected option is executed to arrange the future communication.