The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 05, 2020

Filed:

Aug. 14, 2018
Applicant:

West Corporation, Omaha, NE (US);

Inventors:

Kellan Stec, Omaha, NE (US);

James K. Boutcher, Omaha, NE (US);

Assignee:

West Corporation, Omaha, NE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); H04W 4/14 (2009.01); H04L 29/08 (2006.01); H04M 1/2745 (2020.01); H04M 3/493 (2006.01);
U.S. Cl.
CPC ...
H04M 3/42042 (2013.01); H04L 67/146 (2013.01); H04M 1/274516 (2013.01); H04M 3/42382 (2013.01); H04W 4/14 (2013.01); H04M 3/42059 (2013.01); H04M 3/4931 (2013.01);
Abstract

Personal information, such as professional information normally associated with a business card may be identified and appended to a messaging sequence to provide automated user profile updates. One example embodiment may transmitting an initiation message from a service provider to a user device to initiate a communication session, transmitting a request message to the user device to accept contact information associated with the service provider, receiving a confirmation message responsive to the request message, transmitting the contact information responsive to receiving confirmation of the request, and automatically initiating a contact information update on the user device.


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