The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 25, 2020

Filed:

Mar. 29, 2010
Applicants:

Birgit Geppert, Basking Ridge, NJ (US);

Frank Roessler, Basking Ridge, NJ (US);

Inventors:

Birgit Geppert, Basking Ridge, NJ (US);

Frank Roessler, Basking Ridge, NJ (US);

Assignee:

Avaya Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01); H04L 12/58 (2006.01); G06F 3/0481 (2013.01); G06F 3/0486 (2013.01); H04L 12/18 (2006.01); H04M 1/2745 (2020.01); H04M 3/56 (2006.01); H04L 29/06 (2006.01); H04W 4/21 (2018.01); H04M 1/247 (2006.01); G06F 3/0484 (2013.01); G06Q 10/10 (2012.01); H04M 3/42 (2006.01);
U.S. Cl.
CPC ...
H04L 51/36 (2013.01); G06F 3/0486 (2013.01); G06F 3/04817 (2013.01); G06F 3/04842 (2013.01); H04L 12/1822 (2013.01); H04L 51/046 (2013.01); H04L 65/1069 (2013.01); H04L 65/403 (2013.01); H04M 1/247 (2013.01); H04M 1/27455 (2013.01); H04M 3/563 (2013.01); H04W 4/21 (2018.02); G06Q 10/10 (2013.01); H04L 51/04 (2013.01); H04M 1/274508 (2013.01); H04M 3/42068 (2013.01); H04M 3/42161 (2013.01); H04M 3/42221 (2013.01); H04M 3/42289 (2013.01); H04M 3/564 (2013.01); H04M 2201/42 (2013.01); H04M 2203/5027 (2013.01); H04M 2250/22 (2013.01); H04M 2250/62 (2013.01);
Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for presenting a contact manager associated with a communication session represented in a graphical user interface (GUI). The method includes grouping by context contacts associated with a user in the communication session, wherein the communication session is displayed as a set of connected graphical elements representing a structure of the communication session, presenting on the GUI a graphical representation of at least a part of the grouped contacts, receiving user input associated with one contact of the contacts and the communication session, and modifying the communication session based on information associated with the user input and the one contact. Grouping the contacts by context can include sorting the contacts as a cache, and grouping based on user preferences, user communications history, social networks, topic, project, and/or employer.


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