The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 22, 2019
Filed:
Nov. 21, 2017
Applicant:
Incontact, Inc., Sandy, UT (US);
Inventors:
Matthew Lawrence Page, Sandy, UT (US);
Michael Keith Johnson, Willard, UT (US);
Assignee:
INCONTACT, INC., Sandy, UT (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
H04L 65/1083 (2013.01); H04L 65/103 (2013.01); H04L 65/1006 (2013.01); H04L 65/1036 (2013.01); H04L 65/1046 (2013.01); H04L 65/403 (2013.01); H04L 65/608 (2013.01); H04L 65/80 (2013.01); H04M 2203/5081 (2013.01);
Abstract
Methods and systems for reducing latency during conference calls are provided. The method and system can involve a conference call coordinator that evaluates the regions of participants in the call each time a call is added or dropped and transfers the conference call to a media server in the appropriate region.