The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 08, 2019
Filed:
Aug. 04, 2017
Medallia, Inc., Palo Alto, CA (US);
Andrew J. Yeager, Palo Alto, CA (US);
Ji Fang, Mountain View, CA (US);
MEDALLIA, INC., Palo Alto, CA (US);
Abstract
Embodiments of the present invention provide a system that can be used to classify a feedback image in a user review into a semantically meaningful class. During operation, the system analyzes the captions of feedback images in a set of user reviews and determines a set of training labels from the captions. The system then trains an image classifier with the set of training labels and the feedback images. Subsequently, the system generates a signature for a respective feedback image in a new set of user reviews using the image classifier. The signature indicates a likelihood of the image matching a respective label in the set of training labels. Based on the signature, the system can allocate the image to an image cluster.