The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 22, 2019
Filed:
Apr. 08, 2015
Avaya Inc., Santa Clara, CA (US);
Jason Tanabe, Ontario, CA;
Ron Gagnier, Ontario, CA;
Justin Baltazor, Brentwood, CA (US);
Marcel Naegelkraemer, Ontario, CA;
Tim Rahrer, Ontario, CA;
Geoff Baskwill, Ontario, CA;
Jason Milley, Ontario, CA;
Avaya Inc., Santa Clara, CA (US);
Abstract
Mechanisms are provided herein which accommodate the handling of multiple service errors on a service exception handling display. In particular, when a single and/or multiple service errors are present, a user interface of the communication device can provide a dynamic exceptions view for simple management and control of the one or more service errors received. The service errors can be resolved independently and a manner most productive with a user while improving user experience.