The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 23, 2018

Filed:

Nov. 08, 2017
Applicant:

Afiniti, Ltd., Hamilton, BM;

Inventors:

Zia Chishti, Washington, DC (US);

David Zachary Hudson, Washington, DC (US);

Phil Davis, Bethesda, MD (US);

Akbar A. Merchant, Bethesda, MD (US);

Ittai Kan, McLean, VA (US);

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 3/523 (2006.01); G06Q 10/06 (2012.01); H04M 3/51 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5232 (2013.01); G06Q 10/06311 (2013.01); G06Q 10/06393 (2013.01); H04M 3/5175 (2013.01); H04M 2203/401 (2013.01); H04M 2203/402 (2013.01);
Abstract

Techniques for benchmarking pairing strategies in a task assignment system are disclosed. In one particular embodiment, the techniques may be realized as a method for benchmarking pairing strategies in a task assignment system comprising determining a first base cohort of a first plurality of historical task assignments for at least two pairing strategies for a first base period, determining a first performance difference between the at least two pairing strategies after a first measurement period based on the first base cohort, and outputting the first performance difference.


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