The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 31, 2018
Filed:
Jul. 18, 2014
Medallia, Inc., Palo Alto, CA (US);
Medallia, Inc., San Mateo, CA (US);
Abstract
Context-based sentiment analysis includes: determining whether a piece of comment data included in a comment is context-sensitive, the determination being made with reference to a set of comment features; determining a context sentiment type of an associated context related to the piece of comment data, the associated context being distinct from the comment, in the event that the piece of comment data is determined to be context-sensitive, and the determination being made with reference to at least a set of context features; and classifying the comment data in the event that the piece of comment data is determined to be context-sensitive, the classification being based at least in part on the comment data and the context sentiment type.