The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 24, 2018

Filed:

Jun. 25, 2015
Applicant:

Nuance Communications, Inc., Burlington, MA (US);

Inventors:

Shilei Zhang, Beijing, CN;

Shenghua Bao, Beijing, CN;

Wen Liu, Beijing, CN;

Yong Qin, Beijing, CN;

Zhiwei Shuang, Beijing, CN;

Jian Chen, Beijing, CN;

Zhong Su, Beijing, CN;

Qin Shi, Beijing, CN;

William F. Ganong, III, Brookline, MA (US);

Assignee:

Nuance Communications, Inc., Burlington, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2013.01); G10L 15/04 (2013.01); G10L 15/20 (2006.01); G10L 15/18 (2013.01); G10L 15/28 (2013.01); G10L 15/14 (2006.01); G10L 15/06 (2013.01); G10L 17/00 (2013.01); G10L 25/00 (2013.01); G10L 21/06 (2013.01); G10L 21/00 (2013.01); G10L 19/02 (2013.01); G06F 17/27 (2006.01); G06F 17/21 (2006.01); G10L 15/26 (2006.01); G06F 17/30 (2006.01); G10L 15/22 (2006.01); G10L 15/183 (2013.01);
U.S. Cl.
CPC ...
G10L 15/26 (2013.01); G06F 17/30026 (2013.01); G06F 17/3053 (2013.01); G06F 17/30705 (2013.01); G06F 17/30867 (2013.01); G10L 15/18 (2013.01); G10L 15/22 (2013.01); G10L 15/183 (2013.01); G10L 15/1807 (2013.01);
Abstract

Techniques disclosed herein include systems and methods for open-domain voice-enabled searching that is speaker sensitive. Techniques include using speech information, speaker information, and information associated with a spoken query to enhance open voice search results. This includes integrating a textual index with a voice index to support the entire search cycle. Given a voice query, the system can execute two matching processes simultaneously. This can include a text matching process based on the output of speech recognition, as well as a voice matching process based on characteristics of a caller or user voicing a query. Characteristics of the caller can include output of voice feature extraction and metadata about the call. The system clusters callers according to these characteristics. The system can use specific voice and text clusters to modify speech recognition results, as well as modifying search results.


Find Patent Forward Citations

Loading…