Average Co-Inventor Count = 3.00
ph-index = 3
The patent ph-index is calculated by counting the number of publications for which an author has been cited by other authors at least that same number of times.
Company Filing History:
1. International Business Machines Corporation (4 from 164,219 patents)
4 patents:
1. 8676625 - Customer terminal for conducting a video conference between the customer terminal and an operator terminal and in which an estimated wait time is determined based on operator skill and an average dealing time
2. 8209210 - System and method for calculating and displaying estimated wait times for transaction request based on the skill required to process the transaction request
3. 7792726 - Reception management system for assigning transaction requests to operator terminals
4. 7373309 - System and method for calculating and displaying estimated wait times for transaction request based on the skill required to process the transaction request