Average Co-Inventor Count = 6.78
ph-index = 5
The patent ph-index is calculated by counting the number of publications for which an author has been cited by other authors at least that same number of times.
Company Filing History:
1. International Business Machines Corporation (4 from 164,108 patents)
2. Other (1 from 832,680 patents)
5 patents:
1. 7130411 - Hold queue position publication
2. 7095842 - Enabling caller controlled hold queue position adjustment
3. 7050568 - Hold queue management
4. 6959081 - Expert hold queue management
5. 6826276 - Managing caller profiles across multiple call hold centers