Bank of America Corporation

Deborah M Winick

Caroline Beal Stott

Tamara S Kingston

Faith A Tucker

Catherine Stokes Pullen

Maura Louise Griffin

Gerald V Yuille

Kelly Kruse

LouAnn Aheron

Anahita English

Carrie L Heise

Richard G Tucker, Jr

Marcus Brian Howell

Colleen M Buckles

Christopher G Keller

Catherine H Ackert

Penny L Gerstner

Glenn Earl Eickenhorst

Gerard H Poll

Vickie M Van Meir

Michelle Calarco

Marilyn C Kane

Lee A Streu

Stephen M Kaufmann

Brent B Allen

System and method for authorizing third-party transactions for an account at a financial institution on behalf of the account holder. A financial institution can collect process, transmit and confirm authorizations to third parties for electronic payments and direct deposits on behalf of its account-holder customer. In at least some embodiments, a method of processing account-holder requests to authorize third-party transactions for an account includes the establishment of a pre-existing list of prospective third-party participants such as employers and billers. The financial institution receives account-holder requests to authorize third-party transactions. Specific requests from among the account-holder requests are matched to third-party participants and forwarded and can be confirmed. The system of the invention can include various engines and data repositories that work together to provide the means for implementing embodiments of the invention.

System and method for authorizing third-party transactions for an account at a financial institution on behalf of the account holder

Visual cues for identifying financial accounts. A distinctive visual cue, such as a specific color, is applied to an account from among a plurality of accounts, such as associated joint and individual checking accounts. The designation can be applied to statements, and optionally also checks, check/ATM cards, and other materials can be identified at a glance. Additionally confidential flag can be applied to an account as part of the designation, to provide extra notice to both personnel and various systems that an individual account is confidential within the associated accounts. A system for assigning distinctive visual cues to accounts can include a customer or account information database for storing plurality of possible distinctive visual cues, and one or more fulfillment subsystems for providing bank statements, checks, deposit slips, check cards, and the like.

Visual cues for identifying financial accounts

A business may uniformly calculate and offer a fee refund to customers requesting refunds for fees charged to the customers' accounts. Rather than relying on individual employee discretion, a server may use account information and customer information to generate the fee refund amount to be offered to the customer. The calculated refund amount may be based on a variety of considerations including, but not limited to, the amount the account is overdrawn, the profitability of the account, the number of occurrences of charged fees, and/or other factors such as family relationships to other bank customers. Additionally, a fee refund offer may be stored and referred to when the customer subsequently requests a refund.

Refund request tool

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Carmel, CA, United States of America

Deborah M Winick