Oneida Indian Nation

Craig A Clark

Frank J Riolo

Arthur R Halbritter

Robert Charles Angell

John Amedeo Santini, Jr

Edward J Hole

Susan K Kesel

James R Lavole

Systems and methods consistent with the present invention allow guests at a hospitality facility to communicate via VoIP from a remote terminal. For example, guests at a client terminal can place and receive phone calls, experience content, and receive targeted messages while continuing to play games at the client terminal. Based on the stored guest preference information, hospitality facility operators can selectively target information to each guest.

Systems and methods for providing communication services to guests at a hospitality facility

Systems and methods consistent with the present invention allow guests at a hospitality facility to request hospitality facility services from a remote terminal. For example, guests can order merchandise (such as event tickets, food and drink, and retail items), make reservations (for example, at hotels, restaurants, and golf courses), and transfer funds between their gaming and services accounts. Hospitality facility operators can then track the preferences of their guests by storing guest preference information and updating the guest preference information each time a guest requests a service. Based on the stored guest preference information, hospitality facility operators can selectively offer each guest those services most desired by the guest.

Interactive resort operating system

Growing community of inventors

Manlius, NY, United States of America

Craig A Clark