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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 9998504 B1

PDFFull Text
Date of Patent:
Jun. 12, 2018

Filed:

Sep. 16, 2016

Remote support system, information processing apparatus, image processing apparatus, methods of controlling these, and storage medium

Applicant:

Canon Kabushiki Kaisha, Tokyo, JP;

Inventor:

Kenta Fukushima, Tokyo, JP;

Assignee:

Canon Kabushiki Kaisha, Tokyo, JP;

Attorney:

Fitzpatrick, Cella, Harper & Scinto

Primary Examiner:

Thjuan K Addy

Int. Cl.
CPC ...
H04M 3/00 (2006.01); H04M 5/00 (2006.01); H04L 29/06 (2006.01); H04L 29/08 (2006.01); H04M 3/51 (2006.01); H04N 7/18 (2006.01); G06F 9/44 (2018.01); G06F 9/445 (2018.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
H04L 65/1089 (2013.01); G06F 9/445 (2013.01); G06F 9/4445 (2013.01); G06Q 30/00 (2013.01); H04L 65/4015 (2013.01); H04L 67/2809 (2013.01); H04M 3/5191 (2013.01); H04N 7/183 (2013.01);
Abstract

In an information processing apparatus, a mode for transmission to an image processing apparatus that is supported via a relay server is decided, and video is transmitted via the relay server to the image processing apparatus in accordance with a transmission setting corresponding to the decided mode for transmission. Also, if the decided mode for transmission is a mode in which video that captures a portion of a screen displayed on a display unit of the information processing apparatus is transmitted, a frame for deciding a region to be captured is displayed on the display unit of the information processing apparatus, and video internal to the frame is transmitted via the relay server to the image processing apparatus.

Find Patent Forward Citations

Fukushima, Kenta. (2018). Remote support system, information processing apparatus, image processing apparatus, methods of controlling these, and storage medium (U.S. Patent No. 9998504). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9998504

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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