The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 05, 2018

Filed:

Jan. 12, 2016
Applicant:

Netsuite Inc., San Mateo, CA (US);

Inventors:

Patrice M. Fabre, Redwood City, CA (US);

Rosalina T. Kessman, Los Angeles, CA (US);

Yang Forjindam, Foster City, CA (US);

Assignee:

NETSUITE INC., San Mateo, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06Q 10/10 (2012.01); H04L 12/28 (2006.01);
U.S. Cl.
CPC ...
H04L 51/18 (2013.01); G06Q 10/107 (2013.01); G06Q 10/1095 (2013.01); H04L 51/34 (2013.01);
Abstract

A method, system, computer program product, and related business methods are described in the context of a web-based business information system having an internal e-mail facility, wherein e-mail communications between a native e-mail system of an end user of the web-based business information system and an external contact are facilitated and automatically tracked by the web-based business information system, the native e-mail system lying outside the web-based business information system but often being preferred by the end user over the internal e-mail facility of the web-based business information system. The described preferred embodiments provide for easy-to-use, reasonably transparent, 'no-click' integration of the web-based business information system with the end user's native e-mail system in a manner that is independent of the particular type and choice of native e-mail system.


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