The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 05, 2018
Filed:
Dec. 19, 2012
Applicant:
Entit Software Llc, Sunnyvale, CA (US);
Inventors:
Assignee:
ENTIT SOFTWARE LLC, Sunnyvale, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 12/18 (2006.01);
U.S. Cl.
CPC ...
H04L 12/1822 (2013.01); H04L 12/1836 (2013.01);
Abstract
Multi-channel communication is affected by system configured to access channel selection data for a participant in a conversation. The channel selection data is analyzed to select a particular secondary communication channel from among a plurality of secondary communication channels associated with the participant. A first message corresponding to the conversation is communicated via the selected secondary communication channel. A second message corresponding to the conversation is received via the selected secondary communication channel. Data representing the conversation is updated using at least a portion of the second message.