The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 22, 2018
Filed:
Jun. 22, 2015
Ca, Inc., New York, NY (US);
Peter William Mullarkey, Fort Collins, CO (US);
Kevin Eugene Davis, Cibolo, TX (US);
Michael Charles Johns, Austin, TX (US);
CA, Inc., New York, NY (US);
Abstract
A method for diagnosing system anomalies and presenting recommended solutions is described. The method comprises receiving current component performance data and historical component performance data regarding performance of a component of a multi-tier system. A baseline tier performance for each tier and a baseline component performance is determined. A cause of an anomaly in the performance of the component is determined by discovering deviations in current component performance data and current tier performance in compared to their baseline values. Based on these deviations, a recommended procedure for addressing the cause of the anomaly is determined. A display is formatted within a user interface of the recommended procedure for addressing the cause of the anomaly in the performance of the component.