The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 22, 2018

Filed:

Feb. 23, 2017
Applicant:

Toyota Motor Sales, U.s.a., Inc., Torrance, CA (US);

Inventor:

Brian M. Kursar, Rolling Hills Estates, CA (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/02 (2012.01); G06Q 30/06 (2012.01); H04L 29/08 (2006.01); H04W 4/02 (2018.01); G06Q 50/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/01 (2013.01); G06Q 30/0255 (2013.01); G06Q 30/0261 (2013.01); G06Q 30/0269 (2013.01); G06Q 30/0613 (2013.01); G06Q 30/0639 (2013.01); H04L 67/306 (2013.01); H04W 4/02 (2013.01); G06Q 50/01 (2013.01);
Abstract

Systems and methods for customer relationship management are disclosed. In one example, a customer relationship management system can receive, from a customer device, a customer location and a request for a sales representative. In response, the customer relationship management system can send, for display to a sales representative device, the customer location and then receive, from the sales representative device, a request for customer profile information. In response to this request, the customer relationship management system can send, for display to the sales representative device, at least some of the customer profile information.


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