The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 08, 2018

Filed:

Jul. 06, 2015
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Farrukh Zaidi, Port Washington, NY (US);

Husam Abu-Zaydeh, East Brunswick, NJ (US);

Brian E. Doyle, Scotch Plains, NJ (US);

Jason A. Alizzi, York, SC (US);

Sunil R. Bangad, Kendall Park, NJ (US);

Sridhar M. Seetharaman, Princeton, NJ (US);

Benjamin N. Wu, San Francisco, CA (US);

Robert Bosi, East Windsor, NJ (US);

Morgan S. Allen, Charlotte, NC (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/26 (2006.01); G06Q 20/38 (2012.01); H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
G06Q 20/382 (2013.01); H04L 41/0686 (2013.01); H04L 43/0858 (2013.01); H04L 43/106 (2013.01);
Abstract

In one embodiment, a system for troubleshooting transactions in a network environment includes an interface that may receive a transaction report from each of a number of network devices used to process a transaction. Each transaction report may include a status code field indicating a status of the transaction at each of the plurality of network devices. The system may also include a processor communicatively coupled to the interface. The processor may generate a transaction flow report that links each of the received transaction reports associated with the transaction. The processor may determine that the status code field associated with a first one of the plurality of network devices indicates a failed status. The processor may then communicate a status alert message to a network administrator associated with a first one of the plurality of network devices.


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