The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 24, 2018
Filed:
Apr. 17, 2015
Shoretel, Inc., Sunnyvale, CA (US);
Michael S. W. Tovino, Bend, OR (US);
Glen K. Okita, Los Altos, CA (US);
Meigy Tsai, San Jose, CA (US);
Florin Micle, San Jose, CA (US);
Mitel Networks, Inc., , DE (US);
Abstract
A system for simulated communication is described. A simulator module generates simulated communication information. A Graphical User Interface module ('GUI module') generates graphical data based at least in part on the simulated communication information. The graphical data creates the appearance of an ongoing communication between a reserved agent and a third party user that is not yet occurring. The GUI module sends the graphical data to a display associated with the reserved agent device so that the display depicts a simulated communication.