The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 10, 2018

Filed:

Sep. 05, 2014
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Gaurav Nigam, Kanpur, IN;

Arun Ramakrishnan, Chennai, IN;

Rohit Shetty, Bangalore, IN;

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 29/08 (2006.01); G06F 17/30 (2006.01); G06F 9/44 (2006.01); G06F 9/445 (2006.01);
U.S. Cl.
CPC ...
H04L 67/02 (2013.01); G06F 17/30893 (2013.01); G06F 9/4446 (2013.01); G06F 9/44505 (2013.01); G06F 17/30864 (2013.01);
Abstract

Help page techniques including: (i) sending, by a customer computer, heterogeneous software context data to a central registry over a communication network; (ii) receiving, by the customer computer, from a registry server over the communication network, a set of network address information including at least a first network address information for contacting a first provider server relating to the first software product and a second network address information for contacting a second provider server relating to the second software product; and (iii) linking, by the customer computer, the first and second network address information on a single set of help page(s).


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