The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 10, 2018
Filed:
Oct. 30, 2015
Applicant:
Amazon Technologies, Inc., Seattle, WA (US);
Inventors:
Zachary Crisman, Seattle, WA (US);
Siddharth Vivek Joshi, Seattle, WA (US);
Jamie J. Sheehan, Cork, IE;
Charles E. Dannaker, Seattle, WA (US);
Assignee:
Amazon Technologies, Inc., Seattle, WA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); H04L 12/58 (2006.01); G06Q 30/02 (2012.01); H04L 9/32 (2006.01); H04L 29/12 (2006.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06Q 30/00 (2013.01); G06Q 30/0281 (2013.01); H04L 9/3228 (2013.01); H04L 51/28 (2013.01); H04L 61/1564 (2013.01); H04L 61/307 (2013.01); G06Q 30/016 (2013.01);
Abstract
Disclosed are various embodiments for processing electronic messages and/or reply electronic messages. A contact entry associated with a user issue is created. A unique token associated with the contact entry is generated. Electronic messages sent to the user are generated with a reply-to address that incorporates the token.