The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 03, 2018

Filed:

Mar. 11, 2016
Applicant:

Dell Products L.p., Round Rock, TX (US);

Inventors:

Shailesh Jain, Bangalore, IN;

Prashanth Devendrappa, Bangalore, IN;

Assignee:

Dell Products L.P., Round Rock, TX (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/26 (2006.01); H04L 29/08 (2006.01); H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
H04L 43/50 (2013.01); H04L 41/0631 (2013.01); H04L 67/10 (2013.01);
Abstract

A diagnostic service can be provided for devices that include a device agent for allowing the devices to be managed. The diagnostic service can operate on a managed device to monitor and manage the device agent. To facilitate communication between the management server and the diagnostic service, the diagnostic service can obtain connection information and an authentication code from the device agent after the device agent has registered with the management server. The diagnostic service can then employ the connection information and authentication code to register with the management server. Once the diagnostic service is registered, the management server can employ the diagnostic service to monitor and manage the device agent.


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