The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 27, 2018
Filed:
Jun. 17, 2011
Meredith J. Morris, Bellevue, WA (US);
Jaime Teevan, Bellevue, WA (US);
Brent Hecht, Chicago, IL (US);
Daniel J. Liebling, Seattle, WA (US);
Meredith J. Morris, Bellevue, WA (US);
Jaime Teevan, Bellevue, WA (US);
Brent Hecht, Chicago, IL (US);
Daniel J. Liebling, Seattle, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
A system is described in which a user can add one or more automated agents as 'friends' in a social network service. In operation, an automated agent observes an information need expressed by the user via the social network service, e.g., in the form of an original message posted to the social network service; determines whether it is appropriate to reply to the information need; uses automated functionality to generate a reply message to the information need (if it is deemed appropriate to reply to the information need); and sends the reply message to a target destination, such as a social network page associated with the user. For example, without limitation, one type of automated agent performs a question-answering function. Another type of automated agent performs a social referral service.