The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 27, 2018
Filed:
Feb. 25, 2015
Tata Consultancy Services Ltd., Mumbai, Maharashtra, IN;
TATA CONSULTANCY SERVICES LTD., Mumbai, IN;
Abstract
A method(s) and system(s) provide a non-intrusive sensing and instrumentation of work processes performed in computing environment. The method includes providing a pre-defined collection of work processes covering the entire activities to be performed by the end user on the IT system. Each of the process steps of the work processes are assigned with a meta-data. The method further includes obtaining a plurality of measures for each of the process step and obtaining task performance metrics by analyzing the plurality of measures. Furthermore, the method includes collecting a set of actions being performed by the user on the IT system. The method further includes identifying the work processes performed by the user and subsequently, identifying the task performance measures of the user by comparing the identified work processes with the task performance metrics.