The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 20, 2018

Filed:

Jan. 20, 2011
Applicants:

Xuming Chen, San Ramon, CA (US);

Lindsay Notwell, Columbus, OH (US);

Phillip A. Ritter, Danville, CA (US);

Barry F. Hoffner, Bridgewater, NJ (US);

Imtiyaz Shaikh, Irving, TX (US);

Sergei Karpov, Concord, CA (US);

Ho Yin Cheuk, Bridgewater, NJ (US);

Javier Ferro, Somerset, NJ (US);

John C. Powell, Marysville, OH (US);

Inventors:

Xuming Chen, San Ramon, CA (US);

Lindsay Notwell, Columbus, OH (US);

Phillip A. Ritter, Danville, CA (US);

Barry F. Hoffner, Bridgewater, NJ (US);

Imtiyaz Shaikh, Irving, TX (US);

Sergei Karpov, Concord, CA (US);

Ho Yin Cheuk, Bridgewater, NJ (US);

Javier Ferro, Somerset, NJ (US);

John C. Powell, Marysville, OH (US);

Assignees:

Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);

Cellco Partnership, Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 15/00 (2006.01); G06Q 30/02 (2012.01); G06Q 30/04 (2012.01); G06Q 40/00 (2012.01);
U.S. Cl.
CPC ...
H04M 15/00 (2013.01); G06Q 30/02 (2013.01); G06Q 30/0251 (2013.01); G06Q 30/04 (2013.01); G06Q 40/12 (2013.12);
Abstract

A method including receiving a request for a service or an application from a user device associated with a customer; determining a type of service or a type of application; providing the service or the application; performing real-time tracking of the customer's usage of the service or the application based on the type of service or the type of application; generating one or more recommendations pertaining to the service or the application based on the real-time tracking; and sending the one or more recommendations to the customer via the user device.


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