The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 20, 2018
Filed:
May. 12, 2016
International Business Machines Corporation, Armonk, NY (US);
Gary S. Bettesworth, Basingstoke, GB;
James Hewitt, Eastleigh, GB;
Andreas Martens, Fair Oak, GB;
Paul Thorpe, Winchester, GB;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, and associated system, for determining an automatic action to be performed in response to an unsuccessful communication request. A first set of data, obtained from a first electronic communication device, is transmitted by the first electronic communication device to the computing system in response to a determination by the first electronic communication device that a called user of the first electronic communication device is unable or unwilling to accept a communication request from a calling user of a second electronic communication device. The first set of data is associated with the called user, the first electronic communication device, the second electronic communication device, or combinations thereof. A second set of data is obtained from the second electronic communication device and associated with the calling user, the second electronic communication device, or both. The action to be performed is determined based on the first and second sets of data.