The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 06, 2018

Filed:

Dec. 09, 2016
Applicant:

Nexmo, Inc., San Francisco, CA (US);

Inventors:

Eric Nadalin, London, GB;

Neil Stratford, London, GB;

Roland Selmer, London, GB;

Assignee:

NEXMO INC., San Francisco, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/64 (2006.01); H04M 3/42 (2006.01); H04M 3/56 (2006.01); H04L 12/18 (2006.01); H04M 3/51 (2006.01); H04M 3/58 (2006.01);
U.S. Cl.
CPC ...
H04M 3/42221 (2013.01); H04L 12/1831 (2013.01); H04M 3/5175 (2013.01); H04M 3/56 (2013.01); H04M 3/58 (2013.01); H04M 2203/404 (2013.01); H04M 2203/5018 (2013.01);
Abstract

A multi-channel communication services uses an object-oriented approach to processing communications. The multi-channel communication service is capable of recording conversations that a calling party has with one or more called parties in one continuous recording, even when multiple called parties are conferences into a call, and even when the calling party is transferred between multiple different called parties. In some embodiments, recording may include two or more tracks of recorded data. In that instance, the audio and/or video originating from the calling party is recorded in a first track, and the audio and/or video originating from all of the called parties is recorded in a second track.


Find Patent Forward Citations

Nadalin, Eric. (2018). Systems and methods for providing a multi-channel communication service (U.S. Patent No. 9912808). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/9912808

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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