The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 27, 2018
Filed:
Apr. 04, 2014
Cellco Partnership, Basking Ridge, NJ (US);
Sankar Shanmugam, Dayton, NJ (US);
Petri Virkkula, Kendall Park, NJ (US);
Gayathri Chandrasekaran, Somerset, NJ (US);
Ying Sun, Hudson, OH (US);
Brian Matthew White, Port Murray, NJ (US);
Cellco Partnership, Basking Ridge, NJ (US);
Abstract
Systems and methods for remote diagnostics are disclosed. In some implementations, a request for a device diagnostic session is provided from a mobile device to a diagnostic server. In response to the request, a messaging service message from the diagnostic server may be received at the mobile device. The messaging service message may include an authentication token. Upon receipt of the messaging service message including the authentication token, a diagnostic client resident at the mobile device may be initialized. Upon authenticating the authentication token included in the received messaging service message, a secure connection for the device diagnostic session may be established between the diagnostic server and the initialized diagnostic client. Diagnostic commands may be received at the diagnostic client from the diagnostic server via the established secure connection. The diagnostic commands may cause the diagnostic server to retrieve device diagnostics of the mobile device.