The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 20, 2018

Filed:

Oct. 09, 2013
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Scott Bessler, Mt. View, CA (US);

Patricio Echague, Burlingame, CA (US);

Adam Evans, Redwood City, CA (US);

Andrea Hawksley, Menlo Park, CA;

Gary Lerhaupt, San Francisco, CA (US);

Jason Li, Mt. View, CA (US);

Steve Loughlin, Los Altos, CA (US);

Kunal Punera, San Francisco, CA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 30/00 (2012.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/01 (2013.01); G06Q 10/0631 (2013.01);
Abstract

A method and apparatus for the automatic creation of a relationship management system is described. The method may include receiving a request from a user to create a relationship management system, and receiving specification of one or more electronic communication systems and user access credentials that provide access to each of the corresponding accounts. Furthermore, the method may include obtaining past electronic communications using the received user access credentials and analyzing the past electronic communications to extract contact data. The method may also include creating the relationship management system for the user and adding the contact data as contacts associated with the user in the created relationship management system.


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