The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 13, 2018
Filed:
Oct. 30, 2015
Intuit Inc., Mountain View, CA (US);
Yao H. Morin, San Diego, CA (US);
Vi Joy Caro, Chula Vista, CA (US);
Massimo Mascaro, San Diego, CA (US);
Luis Felipe Cabrera, Bellevue, WA (US);
Amir Eftekhari, San Diego, CA (US);
Nankun Huang, San Diego, CA (US);
Damian O'Malley, San Diego, CA (US);
Art Tawanghar, San Diego, CA (US);
Intuit Inc., Mountain View, CA (US);
Abstract
Biometric data is collected to obtain more detailed, connected, and reliable feedback data from users of an interactive software system that has a more empirical and objective basis. The biometric data is then used to create emotional pattern predictive model data representing emotional pattern predictive models associated with users of the interactive software system. The individual emotional pattern predictive models associated with multiple users of the interactive software system are then analyzed and processed to generate emotional pattern profile data for categories of users. These biometric data based predictive models are then used for targeted product diagnosis, targeted interventions, targeted marketing/upsell attempts, and grouping and analysis of feedback and user categories and feedback sources.