The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 06, 2018

Filed:

Jun. 29, 2016
Applicant:

Emc Ip Holding Company Llc, Hopkinton, MA (US);

Inventors:

Brian R. Tetreault, Upton, MA (US);

Megan R. Ahigian, East Walpole, MA (US);

Daniel K. O'Reilly, Jr., Framingham, MA (US);

Michael J. Burns, Shrewsbury, MA (US);

Assignee:

EMC IP Holding Company LLC, Hopkinton, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2013.01); G10L 15/26 (2006.01); G06F 17/28 (2006.01); G06F 17/30 (2006.01); G06F 17/27 (2006.01);
U.S. Cl.
CPC ...
G10L 15/26 (2013.01); G06F 17/2705 (2013.01); G06F 17/28 (2013.01); G06F 17/30979 (2013.01);
Abstract

Described are techniques for performing system management such as a system including one or more data storage systems or appliances. User input may be received by a chat processing engine. The user input may be a natural language input to perform a request. The user input may be received from a management application used to perform data storage management. The chat processing engine may perform first processing of the user input to determine a response to the request. The response may be sent to the management application. The natural language input from a user may be in the form of text or voice that is converted to text for processing by the chat processing engine.


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