The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 06, 2018

Filed:

Jun. 23, 2016
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Satish Thomas, Sammamish, WA (US);

Yi Zhang, Bellevue, WA (US);

Murtaza Chowdhury, Redmond, WA (US);

Sridhar Srinivasan, Sammamish, WA (US);

John Hal Howard, Sammamish, WA (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/44 (2006.01); G06F 11/00 (2006.01); G06Q 10/06 (2012.01); G06F 11/22 (2006.01); G06F 9/455 (2006.01); G06F 11/36 (2006.01); G06F 3/0484 (2013.01); G06Q 10/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/0637 (2013.01); G06F 3/04842 (2013.01); G06F 9/455 (2013.01); G06F 9/45558 (2013.01); G06F 11/2294 (2013.01); G06F 11/366 (2013.01); G06F 11/3664 (2013.01); G06Q 10/20 (2013.01); G06F 2009/45595 (2013.01);
Abstract

A virtual environment service obtains automatically collected diagnostic information from a deployed instance of a computer system and automatically generates a reproduction of an environment of the instance of the computer system, based upon the collected diagnostic data. User interactions with the virtual diagnostic environment can be recorded to identify a technical issue with the deployed instance of the computer system. A fix for the issue is applied in the virtual diagnostic environment so that it can be verified by the user prior to applying it to the deployed instance.


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