The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 30, 2018
Filed:
Jun. 29, 2015
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Atapattuge D. Samith Gunasekara, Sammamish, WA (US);
Bruce Taimana, Bellevue, WA (US);
Gregory Gourevitch, Redmond, WA (US);
Ravi Kiran Reddy Poluri, Sammamish, WA (US);
Krishnan Rangarajan, Redmond, WA (US);
Una Sai Prasad Patro, Redmond, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
Embodiments maintain filtering criteria for classifying electronic messages in a multi-tenant environment, including maintaining global filtering criteria for all tenants, as well as tenant-level filtering criteria for each tenant. For each tenant, feedback regarding a messaging campaign is identified. When the messaging campaign has not been categorized, and the feedback signals the messaging campaign as undesirable, the tenant-level filtering criteria for the tenant is updated to signal the messaging campaign as undesirable. When the messaging campaign has previously been categorized as undesirable, and the feedback signals the messaging campaign as desirable, the tenant-level filtering criteria for the tenant is updated to signal the messaging campaign as desirable. A reputation score for each tenant is also calculated. The global filtering criteria is updated to signal desirability of the messaging campaign when a threshold number of tenants, each having a threshold reputation score, reach a consensus regarding desirability of the messaging campaign.