The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 16, 2018
Filed:
Aug. 08, 2016
Lenovo Enterprise Solutions (Singapore) Pte. Ltd., New Tech Park, SG;
Gary D. Cudak, Wake Forest, NC (US);
Joseph F. Herman, Raleign, NC (US);
John M. Weber, Wake Forest, NC (US);
Shareef F. Alshinnawi, Apex, NC (US);
LENOVO ENTERPRISE SOLUTIONS (SINGAPORE) PTE. LTD., New Tech Park, SG;
Abstract
An apparatus for contacting a user via an alternate device includes a tracker module, an accessibility module, a contact identification module, and a contact router module. The tracker module obtains tracking information from one or more electronic devices of a user. At least one of the one or more electronic devices includes a communication device. The accessibility module determines, based on the tracking information, that the user is inaccessible via the communication device. The contact identification module autonomously identifies an alternate device for contacting the user. The alternate device is projected, based on the tracking information, to be in proximity to the user. The contact router module reroutes an incoming communication based on the alternate device.