The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 16, 2018

Filed:

May. 11, 2015
Applicant:

Dell Products, L.p., Round Rock, TX (US);

Inventors:

Todd Erick Swierk, Austin, TX (US);

Carlton A. Andrews, Austin, TX (US);

Bruce C. Bell, Round Rock, TX (US);

Michael Todd Boyum, Round Rock, TX (US);

Subramanian Ganesan, Austin, TX (US);

Yuan-Chang Lo, Austin, TX (US);

Phillip M. Seibert, Austin, TX (US);

Assignee:

Dell Products, L.P., Round Rock, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/07 (2006.01); G06F 9/44 (2006.01); G06F 21/50 (2013.01); G06F 9/455 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0793 (2013.01); G06F 9/4406 (2013.01); G06F 9/45533 (2013.01); G06F 11/0709 (2013.01); G06F 11/079 (2013.01); G06F 21/50 (2013.01); G06F 2221/034 (2013.01);
Abstract

Systems and methods for providing service and to computing devices. In some embodiments, an Information Handling System (IHS) includes a Basic I/O System (BIOS) and a memory coupled to the BIOS, the memory including program instructions stored thereon that, upon execution by the IHS, cause the IHS to: determine that the IHS is operating in a degraded state; and initiate one or more support, diagnostics, or remediation operations in response to the determination.


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