The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 02, 2018
Filed:
Nov. 10, 2015
Unitedhealth Group Incorporated, Minnetonka, MN (US);
Christopher Carlson, Dayton, MN (US);
Sean McNattin, Dayton, MN (US);
Jeffery Greely, Chanhassen, MN (US);
Michael T. Barnes, Daleville, VA (US);
Sandra Long, St. Paul, MN (US);
Heather Winter Look, Bloomington, MN (US);
UnitedHealth Group Incorporated, Minnetonka, unknown;
Abstract
Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate specialized effort scores specific to each member's household. The effort scores, among other things, are used to determine an appropriate tier within the organization to route the member, and its account file containing real-time member and household level data.