The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 12, 2017
Filed:
Mar. 18, 2015
T-mobile Usa, Inc., Bellevue, WA (US);
Jie Hui, Mercer Island, WA (US);
Yunhan Jia, Ann Arbor, MI (US);
Suchit Satpathy, Hackettstown, NJ (US);
Kevin Lau, Issaquah, WA (US);
Kranthi Sontineni, Renton, WA (US);
Samson Kim-Sun Kwong, Bellevue, WA (US);
T-Mobile USA, Inc., Bellevue, WA (US);
Abstract
A telecommunication carrier may use data collected from user devices to pinpoint sources of data interruptions in the communication connection between a carrier network and the user devices. The telecommunication carrier may receive multiple reports of detected data interruptions at one or more computing devices of a carrier network. The detected data interruptions include a data interruption to a user device that is detected by an agent application on the user device that monitors of at least one of an audio pathway or a video pathway of the user device. The telecommunication carrier may aggregate data interruption information from the multiple reports of the detected data interruptions, and analyze the data interruption information to pinpoint one or more sources of a detected data interruption.