The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 28, 2017

Filed:

Oct. 01, 2015
Applicant:

Quest Software Inc., Aliso Viejo, CA (US);

Inventors:

Jake Seigel, Halifax, CA;

Sohail Ali, Halifax, CA;

Derek Jury, Beachville, CA;

Assignee:

QUEST SOFTWARE INC., Aliso Viejo, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/07 (2006.01); H04W 4/00 (2009.01);
U.S. Cl.
CPC ...
G06F 11/0772 (2013.01); G06F 11/0748 (2013.01); G06F 11/0751 (2013.01); G06F 11/0787 (2013.01); H04W 4/008 (2013.01);
Abstract

A system, method, and computer-readable medium are disclosed for collecting and transmitting diagnostics information via a diagnostic information operation. The diagnostic information operation begins with a system periodically writing diagnostic information such as diagnostic errors and warnings to non-volatile local storage contained within the system. Upon detection of a failure, the user activates an NFC-enabled device (such as a mobile device) and positions the NFC-enabled device within NFC range of the failed system. The failed system then communicates the diagnostic information stored within the non-volatile local storage to NFC-enabled device.


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