The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 21, 2017
Filed:
Aug. 17, 2012
Rashmi Gangadharaiah, Bangalore, IN;
Nandakishore Kambhatla, Bangalore, IN;
Rose C. Kanjirathinkal, Calicut, IN;
Amit K. R. Singh, East Mumbai, IN;
Karthik Visweswariah, Bangalore, IN;
Rashmi Gangadharaiah, Bangalore, IN;
Nandakishore Kambhatla, Bangalore, IN;
Rose C. Kanjirathinkal, Calicut, IN;
Amit K. R. Singh, East Mumbai, IN;
Karthik Visweswariah, Bangalore, IN;
International Business Machines Corporation, Armonk, NY (US);
Abstract
Embodiments of the present invention provide a system, method, and program product to measure problems from a social media discussion. In exemplary embodiments, a computer extracts one or more problems from the social media discussion. The computer extracts one or more severity indicators and one or more complexity indicators from the social media discussion. The computer clusters the one or more problems into one or more sets of unique problems in a manner that related problems are clustered together into the one or more unique problems. The computer determines an overall severity and an overall complexity of the sets of unique problems.