The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 21, 2017

Filed:

Sep. 19, 2014
Applicant:

At&t Intellectual Property I, Lp, Atlanta, GA (US);

Inventors:

Madhur Khandelwal, Atlanta, GA (US);

E-Lee Chang, Mableton, GA (US);

Horst Juergen Schroeter, New Providence, NJ (US);

Linda Roberts, Boynton Beach, FL (US);

Darnell Clayton, Atlanta, GA (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 40/00 (2012.01); G06Q 30/06 (2012.01); G06Q 10/06 (2012.01); G06Q 20/12 (2012.01); G06Q 20/40 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0609 (2013.01); G06Q 10/0637 (2013.01); G06Q 20/12 (2013.01); G06Q 20/123 (2013.01); G06Q 20/4014 (2013.01); G06Q 30/06 (2013.01); G06Q 30/0601 (2013.01); G06Q 30/0611 (2013.01);
Abstract

A system that incorporates teachings of the present disclosure may include, for example, an avatar engine having a controller to retrieve a user profile of a user, present the user an avatar having characteristics that correlate to the user profile, detect one or more responses of the user during a communication exchange between the avatar and the user, identify from the one or more responses a need to engage in an e-commerce transaction, engage in a commercial exchange with a merchant system according to the e-commerce transaction, identify a commercial status of the e-commerce transaction from the commercial exchange with the merchant system, and present the user by way of the avatar the commercial status of the e-commerce transaction. Other embodiments are disclosed.


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