The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 21, 2017
Filed:
Aug. 23, 2014
International Business Machines Corporation, Armonk, NY (US);
Fonda J. Daniels, Cary, NC (US);
Ruthie D. Lyle, Durham, NC (US);
Michael Muller, Medford, MA (US);
Andrew L. Schirmer, Andover, MA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Embodiments of the present invention address deficiencies of the art in respect to queued requests to establish human-to-human collaborative sessions and provide a novel and non-obvious method, system and computer program product for managing queued requests to establish human-to-human collaborative sessions. In one embodiment, a human-to-human collaborative data processing system can be provided which can include a messenger configured for coupling to other messengers. The system further can include a queue of incoming session requests to establish respective human-to-human collaborative sessions with requestors associated with the other messengers. Finally, the system can include queue management logic enabled to order the session requests in the queue according to queue rules coupled to the queue management logic.