The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 07, 2017

Filed:

Dec. 16, 2015
Applicant:

Huawei Technologies Co., Ltd., Shenzhen, CN;

Inventors:

Yijun Liu, Shenzhen, CN;

Lujia Pan, Shenzhen, CN;

Guangjian Tian, Hong Kong, HK;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 15/00 (2006.01); H04M 3/22 (2006.01); G06F 17/30 (2006.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
H04M 3/2227 (2013.01); G06F 17/30 (2013.01); G06Q 10/06 (2013.01);
Abstract

A voice service evaluation processing method and apparatus may include acquiring record data related to a to-be-evaluated voice service; using a voice service evaluation model that is acquired according to record data related to a voice service to evaluate the record data related to the to-be-evaluated voice service, so as to acquire an evaluation value of the record data related to the to-be-evaluated voice service; and performing, according to the evaluation value, evaluation processing on a voice service corresponding to the record data related to the to-be-evaluated voice service. The embodiments of the present disclosure provide a more reliable basis for improvement and optimization of a voice service. In addition, an actual status of a network may further be reflected according to evaluation performed on record data related to the voice service, and adjustment on a network indicator may further be performed according to the reflected network status.


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