The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 31, 2017
Filed:
Oct. 19, 2016
Oki Data Corporation, Tokyo, JP;
Fumitaka Ozeki, Tokyo, JP;
Oki Data Corporation, Tokyo, JP;
Abstract
An information presentation method includes an apparatus information acquisition step to acquire as apparatus information a detection result of detecting a state of an image forming apparatus by a detection part, an input step to let a user of the image forming apparatus input a content to search for about the image forming apparatus as search input information by an input part, a presentation order determination step to read more than one of multiple answers stored in a server device on a symptom that occurred in the image forming apparatus based on the search input information and the apparatus information, the read answers being to be presented to the user, and to determine a presentation order of the answers, and a presentation step to present, by a presentation part, the answers to the user in the presentation order.