The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 24, 2017
Filed:
Jun. 09, 2015
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Paul Basil French, Cork, IE;
Fred Raguillat, Meath, IE;
Edith Helen Stern, Yorktown Heights, NY (US);
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06Q 30/00 (2012.01); G06F 3/01 (2006.01); G06Q 30/02 (2012.01); G06K 9/00 (2006.01); G06Q 30/06 (2012.01); H04N 7/18 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/01 (2013.01); G06F 3/01 (2013.01); G06K 9/00302 (2013.01); G06Q 30/0203 (2013.01); G06Q 30/0281 (2013.01); G06Q 30/0601 (2013.01); H04N 7/18 (2013.01);
Abstract
A method, system, and computer usable program product to determine a first mood of the user, where the first mood is based on a characteristic of the user at a first time during the providing of an online service and to determine a second mood of the user, where the second mood is based on a characteristic of the user at a second time during the providing of the online service. The first mood of the user and the second mood of the user are compared to determine a delta or change in mood of the user.