The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 24, 2017
Filed:
Jun. 23, 2015
Dell Products, L.p., Round Rock, TX (US);
Abeye Teshome, Austin, TX (US);
Dirie N. Herzi, Leander, TX (US);
Dell Products, L.P., Round Rock, TX (US);
Abstract
Systems and methods for providing agentless and/or pre-boot technical support, and Field Replaceable Unit (FRU) isolation. In some embodiments, an Information Handling System (IHS) includes an embedded controller (EC) distinct from any processor or Basic I/O System (BIOS), the EC having program instructions stored thereon that, upon execution, cause the IHS to: implement a network stack independently of an operational status of the processor or BIOS, perform one or more diagnostic operations upon the IHS, and communicate a result of the one or more diagnostic operations to a remote server using the network stack.