The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 24, 2017
Filed:
Oct. 23, 2015
Fellow, Inc., San Jose, CA (US);
Marco O Mascorro Medina, Woodside, CA (US);
Zhengqin Fan, Santa Clara, CA (US);
Thavidu Ranatunga, San Francisco, CA (US);
Daniel T. Barry, South Hadley, MA (US);
Utkarsh Sinha, San Jose, CA (US);
Sivapriya Kaza, Menlo Park, CA (US);
Varun Krishna, Saratoga, CA (US);
FELLOW, INC., San Jose, CA (US);
Abstract
A robot for providing customer service within a facility includes a locomotion platform, an upper sensor for detecting objects within an upper field of view of the robot, a lower sensor for detecting objects within a lower field of view of the robot, a display and a robot computer in communication with the locomotion platform, the upper sensor and the lower sensor. The robot computer is configured to detect the presence of a customer within the facility based on information received from at least one of the upper sensor and lower sensor, and the robot computer is further configured to access one or more databases storing information associated with products available to customers within the facility and to provide customer service to the customer based on the accessed information.