The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 17, 2017
Filed:
Jun. 10, 2009
Applicants:
Thai Lam, Torrance, CA (US);
Daryl G. Messenger, Inglewood, CA (US);
Inventors:
Thai Lam, Torrance, CA (US);
Daryl G. Messenger, Inglewood, CA (US);
Assignee:
The DIRECTV Group, Inc., El Segundo, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04N 21/41 (2011.01); H04N 21/418 (2011.01); H04N 21/435 (2011.01); H04N 21/266 (2011.01);
U.S. Cl.
CPC ...
H04N 21/4181 (2013.01); H04N 21/26606 (2013.01); H04N 21/435 (2013.01);
Abstract
A communication system and method of operating the same includes a conditional access module and a customer service module customer service request signal. A handler receives the customer service request signal. The handler determines a communication path to the conditional access module through a connection pool and assigns the communication path for the customer service request signal. The handler communicates the request through the communication path and returns the path to the connection pool when communicating is complete.