The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 17, 2017

Filed:

Jan. 31, 2017
Applicant:

At&t Intellectual Property I, L.p., Atlanta, GA (US);

Inventors:

Harry E. Blanchard, Rumson, NJ (US);

Gregory Pulz, Cranbury, NJ (US);

Lan Zhang, Malvern, PA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/64 (2006.01); H04M 3/493 (2006.01); G10L 15/22 (2006.01); G10L 25/78 (2013.01);
U.S. Cl.
CPC ...
H04M 3/4936 (2013.01); G10L 15/22 (2013.01); G10L 25/78 (2013.01); H04M 2201/40 (2013.01); H04M 2203/355 (2013.01);
Abstract

A dynamically updated script for an interactive communication is generated during an interactive communication. The interactive communication is monitored over a communication network using a computer with a processor and memory for input during the interactive communication. When an input incompatible with an original script for the interactive communication is detected for the interactive communication, a dynamically updated script different from the script is generated in accordance with a type of the incompatible input.


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