The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 10, 2017

Filed:

Nov. 22, 2013
Applicant:

Rockwell Automation Technologies, Inc., Mayfield Heights, OH (US);

Inventors:

Juan Asenjo, Timberlake, OH (US);

John Strohmenger, Strongsville, OH (US);

Stephen Nawalaniec, Southlake, TX (US);

Bradford H. Hegrat, Montville, OH (US);

Joseph A. Harkulich, Willoughby, OH (US);

Jessica Lin Korpela, Milwaukee, WI (US);

Jenifer Rydberg Wright, Renton, WA (US);

Rainer Hessmer, Rancho Santa Margarita, CA (US);

John Dyck, Chardon, OH (US);

Edward Alan Hill, Chagrin Falls, OH (US);

Sal Conti, Olmsted Township, OH (US);

Assignee:

Rockwell Automation Technologies, Inc., Mayfield Heights, OH (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G09B 19/18 (2006.01); G06Q 10/06 (2012.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G09B 19/18 (2013.01); G06Q 10/06 (2013.01); G06Q 10/1097 (2013.01);
Abstract

A cloud-based performance enhancement service captures and collects data relating to interactions of users with industrial automation systems of multiple industrial customers for storage and analysis on a cloud platform. The service employs a performance enhancement component that analyzes the data to facilitate determining correlations between certain user interactions and favorable performance of an industrial automation system, determining user interactions that are less favorable or unsafe, determining alternative actions that a user can take to achieve a same or similar preferred operational result, generating recommendations relating to the alternative actions, determining or designing components or techniques that can automate a preferred user action, determining improved user assignments in connection with the industrial automation system, and/or generating training modules or presentations based on preferred user actions that can be used to train users to more efficiently interact with an industrial automation system to achieve improved system performance.


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